Through its standardization and automation features, Data Palette allows organizations to define and deploy automation processes according to ITIL standards. Supported by integrations with your existing management solutions, Data Palette bridges the gaps between your management silos and standardizes best practices prior to automation. Additionally, Data Palette makes ITIL Management of processes repeatable and auditable, increasing the ability for IT operations to align with business objectives.

Data Palette is the only platform-based solution to spans the entire ITIL service management landscape, which also aligns strategic, tactical, and operational processes with business priorities.

Data Palette’s ITIL Management solution includes:

• Auditable processes across the entire spectrum of ITIL Management disciplines.
• Alignment with business priorities by measuring and monitoring ITIL Services based on business and end-user impact
• A lifecycle approach to ensuring service quality, performance, and availability.

While ITIL Management provides definitions for a set of best-practice IT processes, Data Palette enables organizations to tailor those processes, automating key processes so that they can be standardized, repeated and improved.